RETURNS:
Products can be returned to Central Power Tools within 15 days of shipment. All returns require a Return Merchandise Authorization Number (RMA #). Please email returns@centralpowertools.com to receive an RMA #. Products returned without this authorization may not be identifiable to process a return, or at our sole discretion may be refused.
1. At our discretion, all non-defective returns MAY be assessed a 20% restocking fee depending on circumstances.
2. Return shipping and handling fees will not be refunded.
3. Non-defective products will only be accepted in resalable condition, with all original packaging, and accessories.
4. All returns must be returned to Central Power Tools or our suppliers, "postage paid" regardless of reason.
5. If a replacement order is sent, it will be shipped without shipping or handing charges to the customer.
6. If the return is a result of our error or defects, original shipping charges will be refunded as well.
7. You are responsible for all freight charges on shipments that are refused, returned to sender, or non deliverable with no fault on our part.
8. If you do not insure the return, we will not responsible for incidental or consequential damages or losses to defective products, errors in shipping your return, or other errors.
9. The limit of our liability is the replacement cost of any item you purchase from us.
10. Once a return is authorized by our return department you should:
- Return the item to the address given to you by our return department.
- Write the Return Authorization Number clearly on the box or package.
- Keep your shipping records for proof of shipment in the event of loss of returned merchandise.
- Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00, if shipped with other carriers,should be insured. We can not be held liable for return merchandise that does not reach our return department or is damaged during return shipping. Returns will not be accepted after 15 days after shipping, regardless of reason.
